Lead Front Desk Receptionist
Bloom Smart Unggul ยท ๐ Mempawah, Kalimantan Barat ยท Diposting 2026-10-12
FULL_TIMEโญ TERVERIFIKASI
Rp 19.000.000 โ Rp 24.000.000 per month
[object Object]๐ Tanggung Jawab Pekerjaan
Manage and supervise the front desk team to ensure high standards of service and efficiency.,Handle guest inquiries, reservations, and check-ins/check-outs with a friendly and professional manner.,Coordinate with various departments to ensure smooth operations and timely resolution of guest requests.,Maintain accurate and up-to-date guest records and administrative documents.,Provide excellent customer service, addressing guest concerns and complaints promptly and effectively.,Ensure the front desk area is clean, organized, and welcoming at all times.,Assist in training and developing new front desk staff to maintain high service standards.,Stay informed about company policies and procedures, and ensure compliance with all regulations.๐ Kualifikasi & Syarat
Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk reception or customer service roles.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer software for administrative tasks.,Fluent in English and Bahasa Indonesia.,Ability to work in a fast-paced environment and meet tight deadlines.,Previous experience in a leadership or supervisory role is a plus.๐ ๏ธ Keahlian
Customer ServiceTeam LeadershipAdministrative SkillsMultilingualTime ManagementProblem-Solving
Lowongan Terkait