Lead Front Desk Receptionist

Bloom Smart Unggul ยท ๐Ÿ“ Mempawah, Kalimantan Barat ยท Diposting 2026-10-12
FULL_TIMEโญ TERVERIFIKASI
Rp 19.000.000 โ€“ Rp 24.000.000 per month
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๐Ÿ“‹ Tanggung Jawab Pekerjaan

  • Manage and supervise the front desk team to ensure high standards of service and efficiency.
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  • Handle guest inquiries, reservations, and check-ins/check-outs with a friendly and professional manner.
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  • Coordinate with various departments to ensure smooth operations and timely resolution of guest requests.
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  • Maintain accurate and up-to-date guest records and administrative documents.
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  • Provide excellent customer service, addressing guest concerns and complaints promptly and effectively.
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  • Ensure the front desk area is clean, organized, and welcoming at all times.
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  • Assist in training and developing new front desk staff to maintain high service standards.
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  • Stay informed about company policies and procedures, and ensure compliance with all regulations.
  • ๐ŸŽ“ Kualifikasi & Syarat

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
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  • Minimum of 3 years of experience in front desk reception or customer service roles.
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  • Excellent communication and interpersonal skills.
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  • Strong organizational and multitasking abilities.
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  • Proficiency in using computer software for administrative tasks.
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  • Fluent in English and Bahasa Indonesia.
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  • Ability to work in a fast-paced environment and meet tight deadlines.
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  • Previous experience in a leadership or supervisory role is a plus.
  • ๐Ÿ› ๏ธ Keahlian

    Customer ServiceTeam LeadershipAdministrative SkillsMultilingualTime ManagementProblem-Solving
    Siap Melamar?
    Kirim lamaran sekarang sebelum batas waktu.๐Ÿš€ Lamar Sekarang

    Lowongan Terkait