On-The-Job Training (Trainee Staff) - Sales & Customer Service

Kickstart your career with Bobobox Mitra Indonesia through our structured On-The-Job Training (OJT) Program! This is a unique opportunity to gain hands-on experience in sales, customer service, and operational excellence within Indonesia's dynamic hospitality industry. As a Trainee Staff, you'll work closely with experienced professionals to learn and develop your skills in Jakarta Raya.

Our OJT Program is designed to provide you with a comprehensive understanding of the sales and customer service landscape, using industry-standard tools like Salesforce and Zendesk. You'll be part of a collaborative team, contributing to real projects and receiving mentorship from industry experts.

Join us and take the first step towards a rewarding career in sales and customer service with Bobobox Mitra Indonesia.

📋 Tanggung Jawab Pekerjaan

• Assist sales teams in meeting targets and achieving customer satisfaction.
• Provide exceptional customer service through phone, email, and in-person interactions.
• Learn and utilize Salesforce for customer relationship management.
• Assist in the development and implementation of customer service strategies.
• Support operational tasks to ensure smooth business operations.
• Participate in team meetings and training sessions to enhance your skills.
• Contribute to the creation of comprehensive customer service reports.
• Learn and apply best practices in sales and customer service.

🎓 Kualifikasi & Syarat

• Currently pursuing a degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Basic knowledge of sales and customer service principles.
• Familiarity with Salesforce or similar CRM tools is a plus.
• Ability to work in a fast-paced and dynamic environment.
• Willingness to learn and adapt to new challenges.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.

🛠️ Keahlian

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